Risk and Compliance Manager

Job details

General information





Vacancy location


United Kingdom, Central England, BIRMINGHAM

Vacancy details

Job Profile

Head Office Function - Internal Firm Services


Risk and Compliance Manager

Contract Type


Hours per week


About the role

As Group Risk Manager you will be supporting the Group Head of Compliance with advising the group of companies (Zellis, Moorepay and Benefex) on risk management principles and risk-based approach. This includes the implementation and management of risk management workstreams within the overall governance, risk and compliance programme. Your main function is to develop, implement and maintain the risk management pillar of services through proactive and highly effective engagement with risk stakeholders across the group. This includes policies, processes and procedures and maintaining risk registers that enable qualitative MI used for regulatory reporting.

You'll have a proven track record in nurturing positive GRC culture and ethical practices to support the risk management framework delivering fully comprehensive risk management services in a senior management role.


Key responsibilities include:

  • Supporting the communication and implementation of risk-based principles into our culture to compliment the risk management framework by translating risk-based approaches into day-to-day operations making them habitual and part of our DNA.
  • Implementing and sustaining the risk management framework, supporting policies and procedures that continually promote this, raising awareness to stimulate positive behaviours towards risk management.
  • Developing and leading on risk surveillance activities with a strong network of risk stakeholders to identify emerging trends where threats and opportunities warrant deeper scrutiny and reporting - Risk Assessment and Review (statutory and regulatory, corporate governance, ESG, commercial, products and services, operational risk, conduct risk, etc).
  • Leading and maintaining the Stakeholder Risk Management Forum for the group to deliver high quality outputs that can flow through the governance, risk and compliance programme.
  • Managing the centralised risk reporting MI and conducting benchmarking and calibration of risk scoring to ensure alignment of all reported risks that flow into the forums outlined in the Corporate Governance Framework and Risk Management Frameworks.
  • Managing risk escalations for all subject matter in accordance with policy and delegations of authority.
  • Managing the routing of risk reporting outcomes from the Executive and Board Audit and Risk Committee to ensure appropriate flow down to the relevant stakeholders across the group.
  • Maintaining oversight on the implementation of risk treatment plans and remedial actions to ensure timely closure and fit for purpose solutions.
  • Providing high quality but expedient practical stakeholder consultations, advisory and bid support plus customer audit activities on the risk management framework to sustain the reputation of our brand.
  • Maintaining the internal business continuity risk assessments (supporting the Supplier Assurance Manager), providing qualitative MI and risk assessment outcomes to inform enhancement of the business continuity programme.

Skills and experience

  • Depth and breadth of experience (circa 5 years+) in providing excellent risk management services.
  • An appreciation of the internal and external customer, being flexible in your approach.
  • Ability to effectively utilise specialist stakeholders across the group to ensure the highest quality deliverables needed to support our corporate plan.
  • Amazing interpersonal skills with strong emotional intelligence to communicate effectively with a range of audiences.
  • Strong appetite to continually improve yourself and keep pace with change.
  • Willing and proactive appetite to stay up to date with the regulatory environment and emerging trends in the external environment to effectively inform and articulate the risk agenda, regularly presenting to a wide range of stakeholders across multiple forums.
  • Strong commercial awareness and ability to relate to all general issues for a group of this size and business diversity, as well as responding efficiently and effectively adapting to the needs of the business.
  • Enhanced analytical skills with an eye for detail working with precision to optimise efficiencies in service delivery within the GRC programme through strong planning and organisational skills.
  • Knowledge of risk management principles and approaches and a deep understanding of the regulatory environment for FCA regulated products and services.
  • Knowledge of statutory and regulatory requirements.
  • Appropriate qualifications (minimum Degree level).

About Us

Zellis is the leading provider of payroll and HR solutions for the UK & Ireland. Together with Benefex and Moorepay we form the Zellis Group, serving a vast array of companies across every vertical and industry. Our purpose is to make people feel appreciated for the work they do – through precision, choice, and magic.


We have over 50 years of heritage and industry experience – and we’ve been ahead of the curve throughout. More than half a century ago, we were founded as Peterborough Data Processing. Quite a lot has changed since then – not least our name. We were acquired by Northgate, becoming NorthgateArinso in 2007 and NGA Human Resources UK and Ireland in 2014, where we were joined by Moorepay. In 2018, the UK and Ireland division was sold to Bain Capital and now we operate as a standalone company, Zellis. After acquiring Benefex, we’re now even better equipped to serve the complex needs of our customers.


Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We’re proud of our culture and we work hard to create an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, are not empty words on a poster:

  • Unstoppable together.
  • Always learning.
  • Make it count.

Salary Package

Competitive base salary.
25 days annual leave, plus your birthday off!
Private medical insurance.
Life assurance 4x salary.
Enhanced pension.
Range of additional flexible benefits.